Professionalising a Community Disability Service Provider

Access Inc. is a leading provider of group-based supports for people with disabilities in the Melbourne Jewish Community.

Access Inc. engaged Impact Co. to support its transition from a grassroots community organisation into a professional service provider, capable of thriving under the National Disability Insurance Scheme.

Approach & Outcomes:

The Impact Co. team worked with the Board, Executive and operational staff members over a number of months to understand the financial, service, operational and resource challenges for the organisation. Using these insights, Impact Co. worked with the Access Inc. team to define its future mission, and build a robust strategic and operational roadmap for organisational change.

Key activities:

  • Stakeholder consultations
  • Strategy development
  • Workshop facilitation
  • Change management
  • Financial modelling
Shol Blustein